In 80% of cases, police checks that are clear (meaning there is no criminal history) or where there is no name match with a person listed on the National Police Checking Service (NPCS) database, results will be returned within 48 hours of submitting the application/consent form. In cases where a criminal history or name match exists, results can take up to 10 business days, sometimes longer. ESG is permitted by the NPCS to follow up on the progress of checks after 10 working days.