AUSTRALIAN CRIMINAL HISTORY CHECK
Employment Screening Group combines extensive experience and a proven track record in the pre-employment background screening industry with a commitment to excellence in customer service to bring you a fast, reliable and thorough pre-employment screening service.
As an Australia Criminal Intelligence Commission (ACIC) accredited agency, ESG must adhere to strict information handling and storage requirements and we are subject to regular audit by the National Police Checking Service (NPCS) to ensure we are adhering to all relevant legislation including the Privacy Act 1988.
ESG also follows to AS 4811-2006 for pre-employment screening and is a member of the Professional Background Screening Association (PBSA). We submit our systems to regular information security upgrades to ensure your personal information is protected by the most stringent security protocols.
Our police check ordering system is custom designed to provide an easy and stress-free user experience.
CRIMINAL HISTORY CHECK FOR INDIVIDUALS
PRICE PER CHECK (Excluding GST)
- Nationallly Recognised Certificate
- IMPORTANT: Please have photos of your ID ready BEFORE you start the application (see ID information below)
You must provide five documents to confirm your identity:
- one commencement document to confirm your birth in Australia or arrival in Australia
- one primary and two secondary documents to show the use of your identity in the community
- one picture of yourself holding a sheet of paper with your name, the date and your signature written on it.
Employment Screening Group will use these documents to verify your identity against the personal information you have provided on the application form.
The personal information contained in the identity documents you provide will be used to conduct a nationally coordinated criminal history check.
| Category of ID | ID type |
|---|---|
| A photograph of yourself holding a piece of paper with your name, signature, and today’s date written on it. |
Guideline Criteria:
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Commencement Document Choose at least 1 document from this list. IMPORTANT: Documents that are not on the list, cannot be accepted. |
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Primary Documents Choose at least 1 document from this list. IMPORTANT: Documents that are not on the list, cannot be accepted. |
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Secondary Documents Choose at least 2 documents from this list. IMPORTANT: Documents that are not on the list, cannot be accepted. |
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WHAT IS A NATIONALLY COORDINATED CRIMINAL HISTORY CHECK?
A Nationally Coordinated Criminal History Check—or police check—is often required when applying for employment, Australian citizenship, appointment to positions of trust and for a variety of licensing and registration schemes. It helps organisations make informed decisions about the suitability of applicants for:
- recruitment, job applications and pre-employment screening
- volunteer and not for profit positions
- working with children or vulnerable people
- adoption & foster care applications
- occupation related licensing
WHO WILL HAVE ACCESS TO THE POLICE CHECK RESULT?
The following people may have access to an applicant’s personal information and police check result:
- Authorised police staff involved in the police check assessment process
- Authorised ACIC staff to support accredited bodies and police agencies when processing the police check
- Authorised staff of the accredited body or police agency that requests the police check and receives the result
A third party organisation, either with the applicant’s informed consent, identified on the application form, or through relevant legislation.
WHEN I SIGN THE APPLICATION FORM, WHAT AM I CONSENTING TO?
Under the Privacy Act, the four key elements of informed (explicit) consent are that the applicant;
- is adequately informed about the process and purpose of a police check before giving consent
- gives consent voluntarily
- consent is current and specific
- applicant has the capacity to understand and communicate their consent
When you sign the police check application form, you are consenting to;
- a police check being conducted on you, in all names that you are or have been known by;
- the purpose of the check eg. for employment as a storeperson in a warehouse for a NSW electronics company;
- the information being provided to police and the ACIC for the purpose of conducting a police check;
- ACIC and police providing your personal information (police check results) to ESG; and
- ESG Providing your results to you or, to a third party directly, depending on the circumstances
PLEASE NOTE: You have the right to request that police check results not include previous names that you have been known by. If you wish to make such a request, contact ESG before submitting your application.
STILL HAVE QUESTIONS?
MAYBE YOUR ANSWERS ARE HERE.
Our Individual applicants who are paying for their own Police Check enter their name, email address, phone number and bank details when requesting an application. Once we receive this, an ESG team member will send an application to you.
When a team member sends an application to you, you will receive both a text message and an email. The email will have the link to your application. For security reasons, every time you open this application, you will receive a code via text message to use as a password to open your application.
If you have not received an email and/or text message from us, this could be because the email address or phone number was entered incorrectly into our website and is unable to send. Other reasons may be that; our email may have been sent to your junk/spam folder or your server may be blocking our emails.
If you have not received both a text message AND an email within 24 hours of requesting a police check, please call one of our friendly team members on 1300 681 541 or email your details to au@employmentscreeninggroup.com and a team member will contact you as soon as possible.
Please do not request another police check unless instructed to by an ESG team member.
In NSW, Spent Convictions Legislation does not apply to people working with children or other vulnerable people. This means you must disclose all offences when asked. You are required by law to disclose all offences including spent offences.
You must include as much additional information as possible on the form including an outline of the particulars that are under dispute. For example, attach any evidence that you have to prove that the information is not correct eg. An airline ticket to prove that you were in a different location at the time the offense was committed.
Once the dispute form is received, Employment Screening Australia will forward a copy of the form to ACIC.
ACIC will then ask the police agency that holds the disputed police history information to investigate the dispute. If, on completion of their investigations the police agency believes the result was released correctly, they will advise ACIC of this outcome and ACIC will advise Employment Screening Australia.
If the police agency believes an incorrect result was provided, the police agency will provide ACIC with the updated result.
Once we have received your completed form and the correct identity documents, we will submit your details to the National Police Checking Service index.
80 per cent of police check results are returned to us within 1 – 2 business days, 20% may take between 3-12 business days or longer if the NPCS has referred the application to police agencies for further investigation.
We need to verify your identity before we can submit your application to the National Police Checking Service index. During completion of the online application form, you will be prompted to upload the following 5 identity documents:
- one commencement document to confirm your birth in Australia or arrival in Australia
- one primary and two secondary documents to show the use of your identity in the community
- one photo of yourself holding a sheet of paper with your name, the date and your signature on it.
PLEASE NOTE: You do NOT need to have your documents certified.
For more information about the identity documents you will need, Click Here
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